Thames Reach

Job details

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  • £36,717 a year

Job type

  • Full-time


29 Peckham Road Camberwell, London


Pulled from the full job description
  • Company pension
  • Cycle to work scheme

Full job description

Job Summary

Role: Senior Practitioner, Tenancy Sustainment Team

Salary: £36,717 per annum

Hours: 37.5 per week

Location: Stockwell – London

Closing date: 01/04/2024

Interview date: 11/04/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.

We can support people for the duration of their tenancy, or we can provide short term intervention. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.

We are looking for a Senior Practitioner to join the Tenancy Sustainment Team

You will:

  • Line manage Floating Support Workers within a locality or specialist team
  • Manage and coach staff to deliver safe and person-centred support to people with support needs across dispersed community locations
  • Facilitate and lead on casework management, client allocation and client welfare interventions, ensuring our clients experience a consistent and effective service at all stages of their support
  • Promote the service to, and work in partnership with, key local services including health, housing, social care and Employment & Skills teams
  • Work collaboratively with the people we support, and with other key stakeholders, to deliver co-ordinated support and to achieve key outcomes
  • Contribute towards service evaluation and improvement through engagement with the people we support, with colleagues, and with other key stakeholders

To succeed as the Senior Practitioner, you will have

  • A proven track record in leading and motivating a team to achieve key outcomes and results
  • Experience in organising the operations of a complex, integrated and busy service
  • Experience of working to a Solution focussed approach and in working with others to overcome challenges and barriers
  • A visible and approachable leadership style, building a culture of high performance and best practice within the team
  • Excellent communication skills, able to form and maintain effective working relationships with all partners
  • A proven track record of building and developing a culture of support delivery that is Trauma-Informed, Strengths-Based and Co-Produced with people we support

We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:

  • Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
  • Pension – we contribute 6.5% to your pension when you contribute 1.5%.
  • Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
  • Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
  • Life assurance – four times your annual salary.
  • Critical illness cover.
  • Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Matthew Davison at

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.


Job Profile
Stockwell – London

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