eRostering Support Administrator

High Street Kensington Office, London W8 5ED

Permanent contract

Salary: £24,320.47 per year

Hybrid working options available after probation

Full time hours – Shifts are Monday to Friday 9am to 5pm .

 

We make health happen.

 

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

 

Role Overview

 

As an eRostering Support Administrator, you will play a key role in supporting the System Administrator with reporting and training for all areas across the hospital, as well as providing support on upcoming projects within the Optima systems.

 

You’ll help us make health happen by:

 

• Assist with the booking of temporary staffing using RLDatix Optima eRostering systems.
• To oversee and maintain the shared mailboxes for the service.
• Supporting users with queries relating to access and walking them through basic system navigation to ensure their understanding.
• To act as the main point of contact for the service and then pass on relevant information to the eRostering Lead and System Administrator.
• Assist with production of reports and to monitor and achieve benefits realisation.
• Providing additional support for the eRostering Lead and System Administrator to help expand your knowledge of the system and processes.
• To be able to exercise discretion whilst dealing with matters of a confidential nature, ensuring that confidential information is always secured.
• To be able to illustrate excellent communication skills with colleagues, managers, and outside agencies in a pleasant and courteous manner at all times.
• To undertake any other duties commensurate with the role as requested

 

Key Skills / Qualifications needed for this role:

 

• Proficient in Microsoft office packages including knowledge of Excel
• IT literate
• Knowledge and understanding of working with an e-Rostering system would be desirable
• Experience of data administration
• Excellent written and verbal communication skills
• Excellent organisational skills and able to meet deadline
• Motivated, positive attitude and eager to learn and develop
• Excellent attention to detail

 

Benefits

 

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

 

Joining Bupa in this role you will receive the following benefits and more:

 

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts
• Free onsite massages as a recognition for your hard work
• Opportunity to participate in our annual awards ceremony

 

Why Bupa?

 

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

 

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

 

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

 

Time Type:

Full timeJob Area:

AdministrationLocations:

Cromwell HSK