Grow your career at Keyton
With over 75 villages and more than 17,000 residents nationally, Keyton (previously known as Lendlease Retirement Living), is one of Australia’s leading owners and operators of retirement living communities.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we’re committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this through creating safe, secure and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential services and amenities.
The Role
An exciting opportunity has become available for a dedicated Village Manager to join our dynamic team at Rochford Place, a contemporary retirement village with a nourishing social scene and tranquil surrounds, based in Western Sydney.

The successful candidate will be focused on overseeing operational functions of the village and managing day-to-day activities and competing priorities, ensuring the village is properly maintained for the enjoyment of the residents.

Reporting to the Regional Operations Manager, your duties will include;

• Managing and supporting a strong team, where you will create a positive, supportive and people-focused culture
• Building strong stakeholder relationships across internal and external stakeholders is crucial for this role
• Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village
• Maintaining a high level of commitment to the customer and the community
• Implementing day-to-day operational plans and maintenance programs
• Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service.

About you
Your proactive and customer-focused attitude will see you succeed in the role, as well as an ability to work autonomously to deliver professional outcomes. Strong interpersonal and communication skills will be key to your success in this role, as will:

• The ability to lead, support and mentor team members.
• Solid background in customer-centric or operations-based roles
• Strong ability to build, maintain and utilise relationships
• An ability to balance different priorities and manage day-to-day expectations for the residents and their families.
• Experience in hospitality, facilities management, senior living or property management sectors would be highly regarded.

Additionally, you will have excellent communication and interpersonal skills that will allow you to interact with your team and residents effectively. The successful candidate will also have or be willing to complete their First Aid, CPR Certificates and driver’s license with own transport.
Benefits

• Competitive salary + Bonus Scheme
• Paid parental leave – 18 weeks for primary carers
• 4x Wellbeing days off per year
• Community Day, Volunteer leave and purchased leave
• Salary sacrificing
• Discounted health insurance
• Annual vaccinations and skin checks
• Health & Wellbeing Program
• Unmind mental wellbeing app access
• Training and working with a supportive and fun team
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background. 

 

 

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