Liverpool Hospital is recruiting for a Telephonist to complement and enhance the current Switchboard Department..

Life at South Western Sydney Local Health District is rewarding, progressive and diverse and is always focused on achieving our Vision of Leading Care, Healthier Communities.

What you’ll be doing

The Telephonist position is responsible for the efficient operation of the hospital switchboard, activating of all emergency calls and paging, ensuring calls are answered in a timely manner, with clear and concise communications, providing a 24 hour service for the Liverpool Hospital.

Where you’ll be working
Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, providing services to the local government area of Liverpool City Council as well as district services to residents and visitors in the area. It also provides a range of state-wide services in areas such as critical care and trauma, neonatal intensive care and brain injury rehabilitation.The Hospital provides a health service of international standing, with 23 operating theatres, capacity for 877 beds, diagnostic and imaging services, emergency and trauma care, maternity, paediatric, cancer care, mental health, ambulatory care, allied health and medical and surgical services from birth to aged care.

Liverpool Hospital is currently undergoing a major redevelopment. The $790 million Liverpool Health and Academic Precinct (LHAP) project will provide enhanced facilities and an increased capacity to meet future significant population growth for South Western Sydney.

Liverpool Hospital is a principal referral and teaching Hospital of the University of NSW and the Western Sydney University and also welcome students from over 20 universities and colleges.

Located in the heart of Liverpool City, the hospital is close to public transport, shopping centres and eateries.

How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

• Consistently demonstrates behaviour that reinforces the CORE Values of our organisation: Collaboration, Openness, Respect and Empowerment; to colleagues, as well as patients, consumers and those that care for them.
• Demonstrated switchboard experience in providing assistance in a low volume face to face environment and high volume telephony environment.
• Ability to provide assistance in a polite, clear, well spoken and calm manner in all circumstances.
• Excellent organisational skills and time management skills with the ability to prioritise work.
• Computer literacy and attention to detail.
• Must be able to work a 24/7 roster, including Weekends & Public Holidays.
• Ability to work independently and as part of a team in a fast paced and challenging environment

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position

Additional Information

Stepping Up – Close the Gap
Stepping Up aims to assist Aboriginal applicants understand how to apply for roles with NSW Health by clarifying the recruitment and onboarding process. If you are an Aboriginal person and wish to obtain more information about applying for a role within South Western Sydney Local Health District, please contact the SWSLHD Aboriginal Workforce Team on SWSLHD-AboriginalWorkforce@health.nsw.gov.au

 

Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

 

Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

 

Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

 

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ️ Aboriginal and/or Torres Strait Islander ️ background, people with a disability and people from the LGBTQI+ community to apply.

 

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

 

 

 

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