Full-time: 42.5 hours

We are looking for a Team & Production lead to sit at the very heart of Psycle!

You will be supporting our Heads of Concept with the instructor timetables as well as managing instructor cover, time off tracking and monthly invoicing.

Working alongside the Heads of Concepts, your role is pivotal in building a team of loyal and engaged Instructors via tracking milestones, team recognition and supporting brand initiatives.

We are looking for a candidate who is extremely passionate about Psycle’s mission, our people, and the community.

Your responsibilities:

• Supporting with the management of timetable scheduling across studios and instructors
• Responsible for tracking time off and arranging appropriate cover
• Scheduling of the instructor team for all events and brand initiatives. Providing appropriate communication to the necessary teams, studio managers, commercial and marketing etc
• Management of the instructor directory to make sure contact information is up to date
• Responsible for organising instructor annual health checks
• Tracking and celebrating instructor milestones (personal and professional)
• Helping to action reward and recognition initiatives to celebrate greatness
• Provide administration support for Academies and training initiatives
• Support HR with the onboarding and induction process of new instructors
• Uploading of studio schedules to the booking platform
• Creating and sending of instructor/class communication to the community (change of instructor etc)
• Collecting and sharing Instructor updates for company comms i.e. company newsletters/updates
• Responsible for escalating and resolving booking platform issues
• Audit and manage instructor benefit administration alongside the HR team
• Regularly meeting with the Heads of Concepts to discuss and resolve issues and build an understanding of areas of opportunity and risk within the Instructor team

About you:

• Excellent organisational skills and attention to detail
• Authoritative
• Excellent written and oral communication skills
• Proficient in excel, Microsoft word, PowerPoint and google docs
• Agile and able to manage multiple workflows at the same time
• Ability to pick new skills up quickly
• Works well under pressure
• Confident and positive attitude

Benefits:

• Competitive salary
• 25 days holiday plus bank holiday
• Free unlimited classes
• Family and friends discount program
• Working in our Oxford Circus office Monday – Thursday, at home Fridays

Our commitment to Diversity and Inclusion:

Psycle is an equal-opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community. Our intention is that there will be no hiding place for discrimination of any kind at Psycle. We won’t relent in our focus until we are confident that:

Every Psycle employee feels like they truly belong at Psycle and that they wholeheartedly bring their authentic selves to work.

Every member of the Psycle community feels that we understand and reflect their world and that we are responsive to their diverse needs.

If you are interested in applying for this position please send your CV and Cover Letter to careers@psyclelondon.com