To provide end-to-end administrative support to the Head of Retail, Operational Manager and Field Staff. Enthusiasm and eye for detail excellent communication skills are a must for this role, able to work at speed and flexible to support the fast grown Retail Division of Elemis

Key Responsibilities

• Providing Full Support to Field Sales Team to support them on all HR administration. Day to day contact with the retail staff with Rota Queries and making sure their support is actioned.
• Managing the PO system: raising all Concur POs for the roll out of new stores, hygiene, and stationary requirements as required
• Placing all tester, samples, new products and uniform orders, hygiene consumables as requested by the Retail Team, updating budget Trackers with monthly review.
• Assist in preparation of all aspects of strategy meetings with Retailers, including room bookings, set-up and clear down of meeting rooms, printing/binding all presentation materials, preparing gift bags and arranging catering needs
• Ensure all consumables are ordered for Retail training sessions and attend events when necessary
• Book retail travel for Team and conferences. Ensure new starters have onboarding operational information and uniforms, Rota training for new starters.
• To place weekly orders for Retail Stock cupboard and ad hoc orders. Keeping back up supplies for consumables, keeping stock room and retail area tidy of boxes.
• Support ad-hoc requests from Head of Retail, working closely with Elemis Marketing teams, including miscellaneous gifting to Retailers and Consultants.
• Assist the Retail Team in preparing Power point decks for Retail Staff, communication of focus moments, GWP promotions, Incentives, and winners. All aspects of motivational correspondence. Monitoring and issuing results.
• To carry out other duties as requested by management team from time to time. Including booking hotels, sending flowers and sourcing items for the teams. Arranging send outs from the warehouse.
• Assist with maintenance of orders forms , master stock listing, change of codes for saleable and FOC stock codes.
• Order couriers and arrange deliveries to all stores, ensure all vendor relationships are maintained, liaising with Elemis Reception and Office Manager.
• Issuing Monthly Newsletter, 1st Week of Prior Month.

Skills, Knowledge & Expertise

• Good level and standard of UK/European education or equivalent
• Highly flexible hands-on approach
• Ability to work in a fast-paced environment with a positive and passionate attitude.
• Able to work under pressure and prioritize tasks
• Confident in figure reporting and data analysis
• Excellent attention to detail
• Strong verbal and written communicator
• Experience of working in a similar retail or brand environment.
• Proficient in MS Office programs: Word, Excel, PowerPoint, Outlook.
• Experience with BI Reporting, PO and Expenses systems.
• Personal Presentation to a high standard is required for this Client Facing position

What We Offer You!*

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L’OCCITANE Group products (including L’Occitane, Erborian and more)
• Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Bonus/Commission Scheme
• Healthcare Cash Plan (with Dental)
• Private Medical Insurance
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
• Much, much more!

*Some benefit eligibility is based on length of service or contract type

About ELEMIS

ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.

A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.

Sustainability is at the heart of ELEMIS’ responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS – Climate, Biodiversity & People Pillars.

We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.

Elemis is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organisational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Cycle to work scheme
• Employee discount
• Referral programme
• Sick pay

Supplemental pay types:

• Bonus scheme
• Commission pay

Work authorisation:

• United Kingdom (required)

Work Location: On the road