The Outpatients department at London North West Healthcare, Northwick Park, consists of a multidisciplinary team comprising of Consultants and their teams, Matron, Lead Nurse, Staff nurses, Healthcare assistants and Phlebotomists

We are looking for enthusiastic, caring, motivated, calm, responsible and professional Healthcare Assistants with phlebotomy skills, excellent communication skills to work in our busy phlebotomy department and clinical areas in our Outpatients department .

The role of the phlebotomist/HCA is to provide support to the phlebotomy service as well as the multi-disciplinary team in the Outpatient clinics.

Full Time – 37.5 hours per week

The role of the Phlebotomist/Health Care Assistant is to provide support to the multidisciplinary team in Outpatients.

The post holder will perform supervised / unsupervised high quality nursing care, housekeeping and clerical duties for which they have been successfully trained and are within their sphere of competence.

The post holder will collect blood samples for pathology through venepuncture in response to requests by clinicians in accordance with the protocol and procedure specified by the department of pathology.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

St Mark’s Hospital: an internationally renowned specialist centre for bowel disease

Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

KEY RESPONSIBILITIES

Provide reassurance and support to patients and family/carers

Provide information to enable the effectiveness of the patient journey through Outpatients.

To support patients and relatives in distress, and to recognise when advice should be sort from qualified nursing or medical staff.

Be able to locate all policies relating to good working practice within the clinical area and adhere to them

Contribute to promotion of good health and participate in health education

To maintain the confidentiality of information about patients, staff and health service business in accordance with Trust Confidentiality Policy and the Data Protection Act

Assist in the maintenance of accurate record keeping.

To assist patients and relatives and friends in arranging further investigations and procedures and in directing them to other departments

To view the main responsibility, please see the attached the Job Description and Person Specification.