Willis Towers Watson
Job details
Here’s how the job details align with your profile.
Job type
-
Full-time
Location
London
Full job description
The Role
This role will see the successful candidate join the Client Service Team. The team is tasked with supporting clients with a wide range of their professional indemnity insurance requirements, from preparing for renewal, through quoting and binding cover and to responding to day-day client enquiries.
The Client Service Team is responsible for: –
- Understand, apply and where necessary, explain the Business Units (BU) policies and procedures
- Ensuring that all documentation is accurate and WTW “Client Excellence Model” compliant
- Provide technical and subject matter expertise where required
- Draw on expertise within specialist teams within the BU and across the group for clients as required
- Understand the client’s needs and assist Account Executives in delivering those needs
- Manage compliant processing or contracts as per FCA and contract certainty requirements
- Deliver end to end ongoing client service
- Adhering to internal procedures and Compliance processes
- Promote a respectful environment which adheres to company code of conduct and policies
- Foster and maintain collaborative and professional relationships with WTW associates in Mumbai and elsewhere
- Assist with the resolution of complex queries
To apply for this job please visit eedu.fa.em3.oraclecloud.com.