• Full Time
  • London

Willis Towers Watson

Job details

Here’s how the job details align with your profile.

Job type

  • Full-time



Full job description

The Role

This role will see the successful candidate join the Client Service Team. The team is tasked with supporting clients with a wide range of their professional indemnity insurance requirements, from preparing for renewal, through quoting and binding cover and to responding to day-day client enquiries.

The Client Service Team is responsible for: –

  • Understand, apply and where necessary, explain the Business Units (BU) policies and procedures
  • Ensuring that all documentation is accurate and WTW “Client Excellence Model” compliant
  • Provide technical and subject matter expertise where required
  • Draw on expertise within specialist teams within the BU and across the group for clients as required
  • Understand the client’s needs and assist Account Executives in delivering those needs
  • Manage compliant processing or contracts as per FCA and contract certainty requirements
  • Deliver end to end ongoing client service
  • Adhering to internal procedures and Compliance processes
  • Promote a respectful environment which adheres to company code of conduct and policies
  • Foster and maintain collaborative and professional relationships with WTW associates in Mumbai and elsewhere
  • Assist with the resolution of complex queries




To apply for this job please visit eedu.fa.em3.oraclecloud.com.

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