Cleaning OperativeLocation: St George’s University Hospital

Shift: 07:00 – 15:00

Rate of Pay: £13.15 per hour, 14 Hour contract

Job objectives and responsibilities

• To assist with the presentation, service and cleaning of the ward and other hospital areas and equipment to the company, client and guests satisfaction. To enhance the sense of well-being of all patients.

 

Main duties

• To ensure the cleanliness and tidiness of the unit at all times as is reasonably practical.

• To prepare the service areas with the necessary service equipment

• To ensure that the service is as required as per ward SLA requirement and where required recorded.

• To provide exceptional service to the patients

• To perform general and specific cleaning duties in accordance with the cleaning schedules.

• To maintain high standards of personal hygiene practices as laid out in your Health and Safety manual.

• To carry out duties in any department as required and carryout cleaning associated with that area.

• To assist other local units for personal development or at times of staff shortage when required.

• To report any complaint, compliment or incident of accident, near miss, fire, theft, loss, damage or other irregularity to the Patient meal supervisors or to the Patient Meal Catering Manager.

• To attend all mandatory meetings and training courses as required for the betterment of the operation and personal development

• To comply with all MITIE Policies and Procedures laid down in the MITIE Catering’s operations manual and MITIE Employee Handbooks.

• To be aware of and adhere to legal and Company regulations relating to the following areas; Health & Safety, HACCP, Food Hygiene, Sales of goods/trades description, Employment law, fire regulations, HR procedures, training guidelines & procedures.

• To set the example by being professional at all times

• To maintain and ensure teamwork and good ethics with your colleagues & supervisors.

• To wear Personal Protective Equipment (PPE) as required when carrying out specific duties in accordance with the MITIE Health and Safety Manual. Set an example by being professional at all times

• Correct all unsafe conditions immediately

 

Person Specification

• A strong communicator, who can easily interact with customers and team members

• Enthusiasm to learn and be actively engaged in their job

• Diligent

• Good time keeper, punctual

• A team player

• Committed

• Someone who possess good organisational skills

 

Working within the Mitie values and behaviours

People Mitie is a people business. It’s our people, and their drive to do their jobs to the best of their ability that makes us different.

Trustworthy –

We do what we say we will

How we behave…

• We treat all colleagues with respect

• We challenge people when they don’t do the right thing

• We welcome advice from anyone that might improve what we do

• We are open and honest

• We think safety and always follow rules for safe working

Helpful –

We go out of our way to make a difference

How we behave…

• We work with each other to achieve the best for clients and for Mitie

• We share information to help colleagues succeed

• We build great relationships

• Our first response to requests will always be positive

• We look out for each other, never walking by unsafe actions or situations

Inspiring –

We help others to be the best they can be

How we behave…

• We support and encourage each other to develop

• We lead by example

• We set clear expectations

• We listen to and learn from others

• We learn from mistakes and incidents to prevent recurrence

PassionTake our people, add their passion, and you get something really special.

Spirited –

We give it everything we’ve got

How we behave…

• We do good things for each other, the environment and the community

• We appreciate diversity and encourage it

• We demonstrate team spirit

• We are committed to doing things better and setting new standards in all that we do

• We take pride in what we do and have fun doing it

• We celebrate success and say thank you

Fresh thinkingWe want our people to find inspiration from skill development and career progression, and enjoy respect and recognition for a job well done.

Pioneering –

We do things that excite and amaze

How we behave…

• We bring new ideas to the way we do things

• We are willing to try new things

• We encourage and support innovation

• We consider things from other peoples’ points of view

• We embrace new thinking and technologies

• We build health & safety into everything we do

 

Health and Safety responsibilities

• Follow Group and company policies and procedures at all times;

• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

• Use all work equipment and personal PPE properly and in accordance with training received;

• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;