An exciting opportunity has arisen to join the housing team at Woking Borough Council.

We are seeking a motivated, flexible, and pro-active person to join our existing Housing Team. The role will involve all aspects of Anti-Social Behabiour in the housing team.

You will advise and work with the housing team and advise on approaches and appropriate actions to cases at all levels, you will also oversee the more complex cases. To do this you will investigate reports of nuiscance, harassment and anti-social behaviour made by tenants, residents, leaseholders and shared owners.

As well as working with Woking Borough Council colleagues you will be expected to liaise with local partners including the police, other social landlords, Domestic Abuse Organisations, Surrey County Council and others as required.

You will provide support and regularly communicate with witnesses throughout a case until resolution or closure maintaining timely case records on the housing management database and case files. Excellent case management is essential.

Where necessary you will identify and pursue legal action such as Notice Of Seeking Possession, Injunctions, Possession Proceedings, briefing solicitors, preparing witness statements, particulars of claim, attending court and acting as a witness where appropriate.

Ideally the candidate will have experience of working and managing anti-social behaviour with a good knowledge of up to do date relevant legislation.

A full driver’s licence and access to your own vehicle is essential for this role.

The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.

Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.

As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.

For an informal discussion about the role, please contact Simon Price, Interim Head of Housing Services on 07458086544

Closing Date: 7 April 2024 – 23:55pm

Interview Date: 15 and 16 April 2024

How to apply

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.

Please apply online via the link provided.