Porter Airlines Inc.
Location
2 Eireann Quay, Toronto, ON
Full job description
Job Summary:
Reporting to, Manager, Training and Systems Support, this position leads a Team of AMOS Administrators to support the Technical Operations aircraft maintenance management system (AMOS) with user administration related tasks including workflows, schedulers, technical assistance and organizational configurations and settings.
Duties & Responsibilities:
- Oversee the daily review and delegation of AMOS administrative tasks in all AMOS Environments including but not limited to:
- AMOS Control Center notifications
- Online Support Tool status and progress
- Errors and Warnings from AMOS Scheduler Tasks
- Data Verification, investigation and correction
- Ensures technical assistance is provided to all Technical Operations users
- Manage user acceptance testing and validation of AMOS software updates, patches, interfaces and processes
- Implement configurations and settings upon request from departments to improve the organizational use of AMOS
- Leads the development training modules for end users of AMOS
- Support department reporting requirements through workflows and scheduler tasks
- Lead the implementation of new and updated AMOS programs
- Liaise with Swiss-AS to ensure AMOS program improvements are communicated, prioritized and implemented
- Lead AMOS organizational meetings
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
Behavioural Competencies:
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Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
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Teamwork: Working collaboratively with others to achieve organizational goals.
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Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
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Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
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Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
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Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications:
- Educational requirements: Aircraft Maintenance; Aviation Management; or Software Management
- Must have experience working in aviation maintenance departments (includes: planning, engineering, aircraft maintenance, reliability)
- Must have experience with aviation maintenance management software system AMOS
- Experience leading a Team to meet Department goals
- High level of computing and software skills/knowledge
- Ability to manage your own and others time effectively in a fast-paced and flexible work environment
- Good written and verbal communication skills
Company Description:
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.
