Main Role Responsibilities Assist patients in navigating the NHS services and products, including showing patients how to use Apps and websites to book appointments, request for medication or access information about health or health services Help in the planning and arranging of patient care and providing support to patients such as support with filling in applications, reading/understanding literature Support GP practices by conducting basic health services such as flu/covid-19 vaccinations and health checks Conduct patient assessments and where required, signpost patients to the appropriate service Supporting the implementation of PCN, local and national policies such as those aimed at reducing health inequalities Attend multi-disciplinary team (MDT) meetings with other personalised care roles in the primary care network Assist/facilitate new PCN projects, activities and clinics Assist in improving patient access to health services and care e.g. assisting the digitally excluded to learn and access digital health services and tools Advocating for patients, assist patients in communication or engagement with other health professionals Key Professional Working Relationships: The occupants/services in the Waldron Health Centre Building Manager Security officer Social Prescribers and Community Link Workers GP Lead for Health Inequalities PCN Care Coordinators (navigators/GP assistants) Health and Wellbeing Coaches Mental Health Team (Mental Health Practitioner and Mental Health and Wellbeing Coaches) Digital first team