Impairment Process Manager NewDay London

Impairment Process Manager

Your new role At NewDay

As the Process Manager for the Impairment Team, you’ll play a pivotal role in ensuring the accuracy and efficiency of key processes that underpin our impairment strategy. You’ll bridge the gap between our team, finance, and external auditors, coordinating efforts and driving initiatives to deliver exceptional results.

Your expertise will be essential in maintaining a robust control environment and will play a key role in facilitating effective communication and action management among the Impairment Team, Finance, 2LOD, and external audit partners here at NewDay.

About NewDay

We help people move forward with credit and help our colleagues to move their careers forward too.

We use our highly flexible, scalable, and multi-product digital credit engine to power over 120 million transactions every year. Our brands include Aqua, marbles, fluid and Bip. We partner with leading brands such as John Lewis, AO, Argos and DEKO.

Over 5 million UK customers are supported by our award-winning customer service.

At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: we’ll put reasonable adjustments in place to support you.

Our dynamic NewDay culture

We’re focused on what will drive impact in helping people move forward with credit. Our distinctive culture is geared to spark innovation and team working – with lots of open doors for development. Our customers can rely on us because we aim high, support each other, do the right thing and build for the future.

We invest in our colleagues. On top of a strong market competitive salary, you get a bonus opportunity that matches the impact (delivery + values) you drive in your role. We also help you retire better with market leading pensions.

At NewDay, #yourwellbeing matters: You get 26 days holiday and can buy up to 5 more after probation. Then you’ll get extra days as you build your career with us.

NewWork, our flexible, hybrid working approach, helps you to manage your work/life balance – and even bolt on work time in other countries before or after your holiday. And when you’re in the office, you get free healthy breakfast, fresh juices, lunch, barista coffee etc

Our tax efficient green car and cycle to work schemes save you money (and help the planet).

Ask your Talent Acquisition Partner to tell you more about any of our perks.

0-12 months you’ll deliver

Facilitation and Coordination:

Coordinate interactions and action management between the Impairment Team, Finance, 2LOD, and external audit partners.

Maintain a roadmap of prioritised initiatives to deliver credit business impairment numbers.

Support the Impairment Team in completing actions arising from internal and external audits or reviews.

Process Knowledge and Support:

Obtain and maintain a strong understanding of key operational and data processes that feed into impairment processes and models.

Serve as the primary point of contact for changes to processes impacting the Impairment Team/Credit Management.

Assist the Impairment Team in maintaining a robust control environment, ensuring evidence of controls is always audit-ready.

Risk and Compliance:

Collaborate with Risk and Compliance teams to identify opportunities for process improvement, risk mitigation, and control enhancement.

Regularly review and update process artifacts and content to ensure they are up-to-date, accurate, clear, and audit-ready.

What you’ll bring

We need knowledge, experience + expertise in:

Experience of understanding and translating technical processes into easy to digest process documentation

Experience of developing & maintaining robust governance approaches

Strong organisational and time management skills

Excellent communication and interpersonal skills

Proficiency in project management methodologies

And would love you to know or learn:

Knowledge of credit risk management and impairment processes

Let’s talk about this role – contact talent@newday.co.uk

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