Mills & Reeve LLP
Location
Full job description
Are you looking to progress your Facilities career within a Top 40 national law firm? Mills & Reeve have an excellent opportunity to join the team as a Facilities Assistant in our Birmingham office.
The role
This is a great opportunity to become an integral member of the Birmingham facilities team and support in providing 5* outstanding client service.
You will be responsible for delivering a professional customer service on a daily basis to both our internal and external clients.
The role requires interaction with all levels of the business including Partners, which will require excellent communication with the ability to ensure all duties are processed in a professional and efficient manner.
We have recently relocated to an all-electric Grade A, BREEAM accredited building located directly above the A38 tunnel within the Paradise Estate, Birmingham City Centre.
The person
Given the challenges of this role, it is likely that your background and experience will show:
- Previous experience within a similar position
- Strong organisational skills
- IT literacy and willingness to learn new skills
The role additionally requires someone who:
- Possesses strong communication skills across a varied range of stakeholders
- Has a strong attention to detail
The activities
Main duties and responsibilities include but are not limited to:
- Ensure the business lounge is manned at all times.
- Welcome visitors to the firm in a polite and professional manner. Liaise with fee earners and Executive Support Services to ensure that visitors are escorted to their appointment with the minimum of delay
- Ensure the business lounge is immaculate and has a professional appearance, including carrying out regular meeting room checks
- Record particulars of all clients visiting the firm via the building management visitor system and our internal client list
- Prepare daily client lists for the upcoming week/s
- Act in a professional and courteous manner when dealing with clients (both internal and external) and always project a positive image of Mills & Reeve
- Ability to build relationships with our internal and external clients
- Ensure relevant Mills & Reeve database/records are accurate and up to date on a regular basis
- Meet deadlines or liaise with the team leader if a deadline is causing difficulty and provide updated time estimate
- Take responsibility for your own development and follow up proposals for your training and development where appropriate
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The benefits
As you’d expect, we offer a competitive salary and a wide range of benefits.
Pre employment screening
If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request.
The firm
Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it.
We build personal relationships, with advice individually tailored to individual need. And if clients need things we don’t offer, we draw on our network to give recommendations. Our 1,250 plus people and over 750 lawyers share one vision – achieving more for clients.
By joining Mills & Reeve, you’ll have the chance to build your skills and experience within a firm that’s not only ranked in the top 50 UK law firms, but also one that truly values their people. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase! We’re also ranked in the Sunday Times Best Places to Work list, and were recently awarded Platinum Investors in People.
and finally
Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We’re committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these
