Department for Transport

Profile insights

Here’s how the job qualifications align with your profile.


  • Organisational skills
  • Microsoft Word
  • Microsoft Powerpoint
Do you have experience in Organisational skills?

Job details

Here’s how the job details align with your profile.


  • £32,251 a year

Job type

  • Permanent
  • Part-time
  • Full-time


Department for Transport Great Minster House 33 Horseferry Road, London


Pulled from the full job description
  • Company pension

Full job description


Reference number




Job grade

Executive Officer

Contract type


Business area

DFT – Rail Infrastructure Group (RIG) – Markets South

Type of role

Administration / Corporate Support
Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available




About the job


Things you need to know

Apply and further information



About the job

Job summary

We recognise the challenges that people with protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.

Do you enjoy a varied and interesting workload?

Are you seeking an opportunity to develop?

If so, we have an exciting development opportunity to join our Thameslink, Southern and Great Northern (TSGN) and South Eastern Market team, and we would love to hear from you.

Job description

Our team sits within Markets South in the Rail Infrastructure and Services Delivery Group that provides industry leadership for the shape and direction of the outputs from Britain’s railway. We are responsible for ensuring the successful development, specification and procurement of rail services and the day-to-day management of National Rail Contracts.

We are committed to putting passengers at the heart of what we do, ensuring passengers get the services they need and deserve, taxpayers get value for money, and as a country, we maximise the benefits leveraged from investment in our railways.

Working as part of the Thameslink, Southern and Great Northern (TSGN) and South Eastern Market team, you will provide Personal Assistant (PA) support to the Market Lead. You will be a self-motivated team player with good organisational skills and a keen eye for detail. You will have access to sensitive information so above all you will be trustworthy, loyal and discreet.

You will be joining a high-profile area of the team also providing corporate support to the TSGN and SE Market senior leadership team and will be expected to lead defined areas of work, taking ownership of process, outputs and outcomes. This will provide a fantastic opportunity to gain experience in areas of risk management, stakeholder management, contract management and project management.


Key accountabilities of the role include:

  • Providing PA support to the Market Lead including diary management;
  • Arranging meeting rooms and greeting and notifying reception of external visitors;
  • Producing periodic performance reports for senior management highlighting risks and issues as they arise;
  • Developing and maintaining risk registers;
  • Taking minutes of external meetings and tracking actions to completion;
  • Be proficient in the use of Microsoft Office packages e.g. Word, PowerPoint and Excel;
  • Business / Project Plan maintenance, including identifying and monitoring dependencies and workstream progress;
  • RACI (Responsible, Accountable, Consulted and Informed) Matrix update and management;
  • Contributing to advice and briefings for Ministers;
  • Contributing to correspondence from external stakeholders and the public;
  • Building and maintaining relationships with internal stakeholders and external suppliers, including the management of Ministerial briefings and event logistics;
  • Supporting the commercial team in the effective management of National Rail and Service Contracts, working flexibly across the team as required.

For an in-depth insight into the role please refer to the Role Profile.

Person specification

You will have proven experience of using MS Office software – especially Outlook, Word and Excel.

You will be able to organise your own work to achieve results and have the ability to work under pressure adapting to changing priorities.

You will be a confident communicator, able to build collaborative relationships with colleagues and stakeholders.

Additional Information

A minimum 60% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance.

Occasional travel to other DfT offices will be required.


We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Managing a Quality Service
  • Working Together
  • Delivering at Pace


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.


Find out more about what it’s like working at the Department for Transport


Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply

When considering applying please look at how your experience relates to the role, and within your CV and Personal Statement please provide detailed evidence of your experience of the following:

  • MS Office software – especially Outlook, Word and Excel.
  • Proven experience of building effective working relationships with a range of stakeholders.
  • Proven organisational skills and ability to adapt to changing environments
  • Candidates should also be able to demonstrate experience of multiple workloads and prioritisation.

Your personal statement will be limited to a maximum of 1000 words.

The sift is due to take place from w/c 21st May.

Interviews/assessments are likely to be held w/c 3rd June.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment will include:

  • An interview.

This interview could be conducted online via Teams or face to face at one of our offices. Further details will be provided to you should you be selected for interview.

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

Please see attached candidate notes for further information about our recruitment process.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :

Laura Fenn
Email :

Recruitment team

Email :

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email:
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

To apply for this job please visit

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