NMC Healthcare
Job details
Here’s how the job details align with your profile.
Job type
-
Full-time
Location
Abu Dhabi
Full job description
Responsible for movement of documents, handling, files and general office support activities as appropriate.
- Responsible for the movement and filing of documents across departments.
- Maintain general cleanliness of the department.
- Handover pending cash bills and credit bills to credit patients, obtaining acknowledgments.
- Make photocopies of reports and correspondence as needed.
- Answer staff and patient queries, route them to appropriate individuals, and take messages when necessary.
- Coordinate maintenance and repair of office equipment.
- Obtain signatures from managers or respective officials for discounted, free, or pending cash bills.
- Work evenings, nights, weekends, and holidays as per the schedule set by the head of the department.
- Adhere strictly to organizational policies, especially those related to infection control, patient safety, EHSMS, HAAD, JCI, and ISO standards.
- Support Continuous Quality Improvement and actively participate in quality assurance activities of the service.
- Exhibit effective interpersonal skills in interactions with department staff, associates, and management.
- Maintain confidentiality as per the signed agreement.
- Demonstrate active listening skills to promote effective communication.
- Develop a thorough understanding of hospital policies and procedures and show respect for them.
- Perform other duties as assigned by the head of the department.
- Comply with all Occupational Safety and Health (OSH) and infection control policies, standards, and procedures, cooperating with hospital management.
- Work in accordance with documented OSH procedures and specific responsibilities.
- Be familiar with emergency and evacuation procedures for safety preparedness.
- Report OSH hazards, incidents, near misses, and issues, assisting in preparing risk assessments and incident reports.
- Follow waste management procedures and policies.
- Attend applicable OSH and infection control training programs, mock drills, and awareness sessions.
- Use appropriate personal protective equipment (PPE) and adhere to safety protocols.
- Qualification: Intermediate (10+2)
- Experience: Fresher or 0–2 years in a back-office role
- Skill Set: Active with strong interpersonal and organizational skills
- Language: Proficient in English; Arabic is desirable but not mandatory
To apply for this job please visit eiby.fa.em2.oraclecloud.com.